Refund Policy

To be eligible for a refund, you’ll need to fill out the refund request form  and attach the receipt or proof of purchase.

To request a refund, you can contact us at support@saffory.com and we will send you the refund request form. If your refund request is accepted, we will automatically refund your method of payment and notify you via e-mail.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact us regarding any refund related question at support@saffory.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to request a refund via store credit or gift card and then process a new order for the item you want.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@saffory.com